FAQ's - Training Countrywide

How do I apply for a workshop or course at my workplace?
  •   You can either e-mail the Training Department to discuss your
      requirements
  •   or Call:                          Sarah Petersen:      01494 568926
                                           Lesley Greenwood: 01494 568908           
Can you develop a workshop specifically for my needs?
  •   Yes we have skilled and experienced facilitators that are able to develop
      bespoke workshops and courses
Can I have a training session for just a few hours?
  •   Yes we can be flexible on amount of time of the training
Do you offer speakers to present at other organisations' conferences and study days?
Can you provide a venue for the training?
  •   There are training facilities here at The Clare Foundation that you can book
      directly with them
What do I need to provide?
  •   Training room (with chairs situated informally in a U-shape)
  •   Powerpoint facilities (including laptop, digital projector and screen, DVD
      facilities)
  •   Flipchart and pens
  •   Refreshments throughout the day and lunch at your discretion
  •   Clear directions for the facilitator
What additional expenses are there?
  •   Facilitator travel and possibly accommodation (depending on geographic
      location)
  •   Courier for course materials
Do you require a Booking Deposit?
  •   Yes, to confirm a booking a non refundable deposit of up to £150 is
      required.
      Invoices will be sent with formal confirmation of booking
  •   A purchase order number is required at time of confirmation
What is your cancellation policy?
  •   Cancellations are allowed up to two weeks prior to the training taking
      place.
      However, you will be liable for any accommodation or travel that has
      been paid for in advance by CBC. Please note: the deposit is
      non-refundable
Can I postpone a training session?
  •   Yes, but there are limitations. Please discuss this issue with a member
      of the administration team at time of booking
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